ITIL® 4 Foundation Certification Training Course
This ITIL foundation course provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
This self-paced E learning course is done in partnership with SimpliLearn.It consists of a few videos that will take approximately 2.5 hours in total to finish the course. Upon successful completion of the ITIL Foundation online course, you will receive a completion certificate from SimpliLearn and Aventis that will be able to enhance your portfolio.
This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.
To take the ITIL 4 Foundation Certification exam, no prerequisite is required.
ITIL® 4 Foundation
Lesson 01 – Course Introduction
Lesson 02 – Key Concepts of Service Management
Lesson 03 – Four Dimensions of Service Management
Lesson 04 – The ITIL Service Value System
Lesson 05 – The Service Value Chain
Lesson 06 – ITIL Management Practices