Best Practices to Manage Telecommuting & Working from Home (WFH) Environment (LIVE Stream)
Telecommuting and working virtually has become a common mode of work for most companies through the prevailing Covid-19 situation to sustain their business operations and processes. This means that co-workers are now physically separated from each other and the main mode of communication with each other or with their managers are through electronic means (telephone, email, tele-conference meetings, etc.). This may prove a new challenge for businesses as managers need to learn how to keep their remote employees engaged while simultaneously avoiding burnout. Employees who are now working remotely need to also be re-trained on how to work efficiently despite the change in environment and not lose the morale.
Understand the Challenges of Telecommuting and WFH and How to Fix Them
Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job and recognizing these challenges will help your participants become great teleworkers and overcome the limitation of a decentralized office.
This program is specially designed to equip all participants with critical skills so that they will be able to work closer with colleagues in different locations, virtually. Proven techniques will be shared throughout the session with time for Q&A at the end.
As a result of attending this session, participants will be able to:
- Develop understanding of success factors for virtual teams and how all team members can contribute to that success
- Apply knowledge and skills during virtual team meetings
- Build better working relationships in a virtual environment
- How to Apply Successful Flexible Work Arrangements, Time Management
Who Should Attend
- Senior executives and officers, HOD, Managers, Directors
- Business owners, Entrepreneur, Business Development Managers
- HR Managers and HR Practitioners, Consultant and Trainers
- Personal Administrators, Executives Assistants Officers Secretaries
- Anyone who would like to gain a strong grasp and improve their Teleworking and Telecommuting skills
Our Trainer’s Profile
Organizational Management Effectiveness Coach, Mr. Edward Foong
Edward Foong is the founder and CEO of Treino Consulting, a HR Consulting firm. In this capacity, Edward is responsible for sales, design and delivery of all HR related services to organizations, including Talent Management, Succession Planning, Compensation and Benefits Advisory, Organization Development, Training and Performance Management. He has helped companies implement Change programs, design and implement Performance Management systems, and facilitate programs around Sales, Service, Leadership, Management and Teams.
When he graduated as a Software Engineer, he joined IBM as a Client Representative and emerged top 4% of all Sales in Asia. He was well liked by his customers and built good relationships throughout his career. He experienced telecommuting since then.
Prior to becoming an entrepreneur, he was Senior Assistant Vice President of MediaCorp, a leading broadcaster in the region. In this position, he led a team who managed almost 3,000 employees and is primarily responsible for the whole company’s training & development needs and Organization Development.
Prior to taking on this senior management role in a Government organization, he contributed to the success of various USA-based and European-based MNCs, Including being a Regional Manager with Gemplus responsible for Training and Development, HR and Internal Communications for 11 countries in Asia Pacific. In this capacity, he rolled out several key programs in these countries and trained up to 1,700 staff from diverse cultures and backgrounds. These programs included Executive Coaching, Coaching Skills, Selling Skills, Customer Service, Negotiation Skills, Presentation Skills and Performance Management. Edward has more than 15 years experience in facilitation of management, leadership, sales and customer service programs. He is a recognized coach and has utilized his skills to coach individuals, teams and even trainers.
Edward is also a certified consultant who can administer and interpret the psychometric tool – The Big Five. Since 2006, he has been a Board of Director member for various organizations, including Singapore Professionals & Executives Co-operative, The Singapore Human Resources Institute and other government organizations.
In this 3-Hour high impact course, participants will be equipped with complete understanding of the following topics:
- Introduction to Telecommuting & Teleworking
- Communicating Effectively in a Virtual Environment
- Building Relationships Virtually
- Dealing with Conflicts Virtually
- Establishing Trust in a Virtual Environment
- Celebrating/Recognizing Each Other
- Next Steps – Personal Action Plan