Effective Business Writing & Meeting Minutes (E-Learning)

A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the written word. Through this interactive learning program, participants will pick up quick fact bites that are essential to office correspondence such as emails and minutes.

Through this course, you will be able to

• Plan and organise your documents.
• Express ideas to suit the audience and purpose.
• Use specific tools as guidelines for writing.
• Identify and avoid the common errors in writing.
• Apply the principles in writing business correspondence.

No pre-requisites

MODULE 1: Business Writing Essentials

1.1 Introduction & Fundamentals of Effective Business Writing

1.2 Fundamentals of Effective Business Writing

1.3 Concise Writing Essentials

1.4 Exercise on Concise Writing Essentials (With Review of Answers)

1.5 Approaches & Tone in Writing

1.6 Exercise on Approaches & Tone in Writing (With Review of Answers)

MODULE 2: Office Correspondence

2.1 Emails & Letters

2.2 Meeting Minutes

2.3 Exercise on Note Taking (With Review of Answers)

MODULE 3: Common Grammar Concerns

3.1 Common Errors Made in Writing

3.2 Conclusion: Putting it all together